Call or Text Today!
We understand: You have questions.
Here are answers to some common ones.
A: Our Enlightened Receptionists are AI-powered solutions that automatically answer your phone, texts, DMs, and website inquiries. They represent your company to your customers so you don't have to. They learn about your business and uses that knowledge to answer your customer's questions. They can even book the customer an appointment on your calendar!
A: Our receptionists use advanced natural language technology to greet your customer, understand their needs, and provide professional responses, just like a live receptionist!
A: Any business where a missed call, text, or DM could mean a missed sale.
A: All of our Enlightened Receptionists are available 24x7x365 or a schedule that you specify (ex: Only during nights and weekends).
A: The system is designed to sound natural and professional giving customers a seamless experience.
A: Absolutely! Your Enlightened Receptionist can begin the conversation with a greeting of your choice. You can have them announce your business name and/or introduce themself with a name that you choose.
A: Our Enlightened Receptionist can capture the customer's name and phone number, why they're contacting you, and how they heard about you. They can also capture the person's email address if you'd like.
A: Yup! Our Professional and Premium plans include setting up a knowledge base with information about your business. Our receptionist then learns from this knowledge base, your website, and any other information you provide so it can answer questions about your business like the services you provide, pricing, and anything else you'd like to teach it.
A: When the receptionist doesn't know an answer, it will let the customer know and then either forward the call to you or tell them that someone will reach out to the with an answer shortly, whichever you specify.
A: Absolutely! With our Premium plan, the customer can have your Enlightened Receptionist schedule, reschedule, and cancel appointments directly on your calendar.
A: Good question. Our Voice Receptionists speak English, Spanish, French, German, Brazilian Portuguese, Italian, and Dutch. Currently our Text and Social Media Receptionists only use English.
A: Yes, you can set up separate greetings and call flows for multiple phone numbers as long as they're for the same business. An additional charge of $10/month applies for each additional phone number.
A separate receptionist is required for each business because the AI needs to be trained differently for each business.
A: Setup is quick and usually takes less than a week. After getting to know your business and really understanding what your needs are, we create a customized Enlightened Receptionist that's tailored to your business and its needs.
A: Sure! Try it for yourself by clicking here. You can also try out our Enlightened Receptionist, Aimee, by calling or texting her at 410-680-2762.
A: Simply give us a call or text at (410) 680-2762. We'll help you choose a plan that's right for you, work with you to understand your business's needs, then set-up and customize your Enlightened Receptionist to your business, typically in less than a week.
A: Our Enlightened Voice Receptionist is an AI-powered solution that automatically answers your phone. It represents your company to your customers so you don't have to. It learns about your business and uses that knowledge to answer your customer's questions. They can even book the customer an appointment on your calendar!
A: Absolutely! Our Enlightened Receptionist is trained on how to determine the caller's needs. Your receptionist can either take a message or forward the call. If you want calls forwarded, they will forward the call to you or a member of your team instantly.
A: We offer two plans:
• Professional for $199/month
• Premium for $299/month
(See full details on our Voice Receptionist Services & Pricing page)
A: What's included:
• Answers all calls
• Qualifies leads
• Answers all calls or only during times you specify (Ex: 24x7, 9am-5pm M-F, 5pm-9am M-F, etc.)
• Qualifies leads
• Answers the customer's questions
• Can send summary text and/or email to the customer
• Can send summary text and/or email to you
• Unlimited calls each month!
A: Everything in the Professional plan plus:
• Schedules appointments with customers
• Reschedules and cancels appointments
• Texts and/or emails appointment reminders to the customer
• And, of course, unlimited calls each month!
A: Our Enlightened Text Receptionist is an AI-powered solution that automatically sends a text to your caller when you miss a call. It represents your company to your customers so you don't have to. It learns about your business and uses that knowledge to answer your customer's questions. It can even book the customer an appointment on your calendar!
A: That's the beauty of our Enlightened Receptionists: You won't need to anymore!
If you want to review what was discussed on the text conversation, you can have a summary or the full transcript of the texts texted and/or emailed to you after the text conversation ends.
A: We offer three plans:
• Starter for $99/month
• Professional for $199/month
• Premium for $199/month
(See full details on our Text Receptionist Services & Pricing page)
A: What's included:
• All calls forwarded to you
• Follow-up text sent to the customer immediately after a missed call
• Text and/or email sent to you immediately after a missed call
• Includes voicemail
• Unlimited texts each month!
A: Everything in the Starter plan plus:
• Qualifies leads
• Answers the customer's questions
• Can send summary text and/or email to you
• And, of course, unlimited texts each month!
A: Everything in the Professional plan plus:
• Schedules appointments with customers
• Reschedules and cancels appointments
• Texts and/or emails appointment reminders to the customer
• And, of course, unlimited texts each month!
A: Our Enlightened Social Media Receptionist is an AI-powered solution that automatically replies to direct messages on Facebook, Instagram, and WhatsApp. It represents your company to your customers so you don't have to. It learns about your business and uses that knowledge to answer your customer's questions. It can even book the customer an appointment on your calendar!
A: We offer three plans:
• Starter for $99/month
• Professional for $199/month
• Premium for $299/month
(See full details on our Messaging Services & Pricing page)
A: What's included:
• Follow-up message sent to all DMs in Facebook Messenger, Instagram Direct Messenger, and WhatsApp
• Text and/or email sent to you
• Unlimited messages each month!
A: Everything in the Starter plan plus:
• Answers the customer's questions
• Qualifies leads
• Can send summary text and/or email to you
• And, of course, unlimited messages each month!
A: Everything in the Professional plan plus:
• Schedules appointments with customers
• Reschedules and cancels appointments
• Texts and/or emails appointment reminders to the customer
• And, of course, unlimited message each month!
A: Our Enlightened Website Chat Widget is an AI-powered solution that answers questions for your website visitors. It represents your company to your customers so you don't have to. It learns about your business and uses that knowledge to answer your customer's questions. They can even book the customer an appointment on your calendar!
A: We offer two plans:
• Professional for $199/month
• Premium for $299/month
(See full details on our Website Chat Widget Services & Pricing page)
A: What's included:
• AI Website Chat Widget customized to your website
• Qualifies leads
• Answers the customer's questions
• Can send summary text and/or email to you
• Unlimited chats each month!
A: Everything in the Professional plan plus:
• Schedules appointments with customers
• Reschedules and cancels appointments
• Texts and/or emails appointment reminders to the customer
• And, of course, unlimited chats each month!
A: Our Enlightened Website Voice Widget is an AI-powered solution that answers questions for your website visitors with an online call! It represents your company to your customers so you don't have to. It learns about your business and uses that knowledge to answer your customer's questions. They can even book the customer an appointment on your calendar!
A: We offer two plans:
• Professional for $249/month
• Premium for $349/month
(See full details on our Website Voice Widget Services & Pricing page)
Everything in the Starter plan plus:
• AI voice widget
• Answers visitor's FAQs
• Qualifies leads
• Summary text and/or email sent to you
• Unlimited chat messages per month!
A: Everything in the Professional plan plus:
• Schedules appointments with customers
• Reschedules and cancels appointments
• Texts and/or emails appointment reminders to the customer
• And, of course, unlimited chats each month!